Privacy Policy
Keppli Finance is committed to protecting your privacy and treating your personal data transparently and securely, following best privacy practices and complying with current regulations. This Privacy Policy explains what information we collect from users, how we use it, with whom we share it, and what your rights are regarding this information. By using the Keppli Finance application and services (hereinafter, the Application), you accept the practices described in this Privacy Policy.
Data Collection
Keppli Finance collects personal data necessary to offer and improve our financial services. The types of data we collect include information you provide directly to us, as well as data collected automatically while you use the Application:
User-provided personal data
Information such as your name, email address, and relevant financial information (for example, transaction details you record through the Application). This data is provided voluntarily when creating an account, using our features, or communicating with us.
Automatically collected data
Certain information is collected automatically when you use Keppli Finance. This may include device type, operating system, unique device identifiers, and data about your use of the Application. We use third-party tools (for example, Sentry) to collect information about Application crashes, performance, and other technical data, in order to diagnose problems and improve the stability and security of the service.
Use of Information
The information we collect is used for purposes related to the effective operation of Keppli Finance and improving the user experience. In particular, we use your personal data to:
Improve and provide the service
We process your data to operate the Application correctly and refine its functionalities. This includes detecting and solving technical errors, developing new features, and optimizing the performance of our systems.
Personalize the user experience
We use the collected information to adapt the Application to your needs and preferences, providing you with relevant recommendations and financial content according to your profile and usage history.
Optimize recommendation systems
Your data helps us refine our algorithms and recommendation systems, so that the financial suggestions and advice offered are more accurate and useful for you.
Comply with legal obligations
We may process your personal data when necessary to comply with applicable laws and regulations, or to meet legal requirements (for example, financial regulations, fraud prevention, or tax requirements).
Data Sharing
At Keppli Finance, we value your privacy; therefore, we limit the sharing of your personal data with third parties as much as possible. We do not sell or disclose your personal information to third parties for commercial purposes. We only share user data in specific and legitimate circumstances, as detailed below:
Personalization with Gemini AI
To offer a more personalized experience, the Application uses an artificial intelligence service called Gemini AI. Certain user data (such as your preferences or interactions in the Application) may be processed through this service with the sole purpose of generating recommendations and content tailored to you. However, we guarantee that your data is not used to train Google's models or those of other third parties; that is, your information does not feed external artificial intelligence systems beyond what is necessary to provide you with Keppli Finance's functionalities.
No advertising or external analytics purposes
Keppli Finance does not share your personal data with third parties for advertising, marketing, or external analysis purposes. This means that we do not provide your information to advertisers or analysis platforms outside of the internal services necessary for the operation of the Application.
In addition to the above, Keppli Finance may disclose personal user information if required by law or in the context of a legal process (for example, in response to a valid court order or government request), or if necessary to enforce our Terms of Service and protect the rights, property, or safety of Keppli Finance, our users, or others.
Data Security and Retention
Information Security
The security of your personal data is of utmost importance to Keppli Finance. We implement administrative, technical, and physical security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include advanced data encryption (both in transit and at rest), the use of firewalls and secure protocols, and periodic audits of our systems to detect and correct vulnerabilities. Likewise, only authorized and properly trained personnel can access your personal data, under strict confidentiality agreements.
Data Retention
Keppli Finance will retain your personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by law. In general, we will keep your information as long as you have an active account and use the Application. If you request the deletion of your personal data (or close your account), we will process your request as soon as possible. First, we will disable your data in our systems so that it is not accessible; subsequently, we will carry out its permanent deletion within a period of approximately 2 to 6 months. This period allows us to comply with administrative and security procedures (for example, backup management and deletion verification) before final deletion. Please note that, in some cases, we may need to retain certain data for a longer period if required by legal or regulatory obligations (for example, tax or fraud prevention obligations); however, such data will be kept blocked and secure and will only be used to comply with those obligations, before being deleted.
User Rights
Keppli Finance recognizes that you have important rights in relation to your personal data. According to applicable data protection laws, you have, among others, the following rights:
Access
You can request confirmation of whether we are processing your personal data and obtain a copy of this information in a commonly used format. This right allows you to know and verify the personal data we have collected about you.
Rectification
If any of your personal data is incorrect or outdated, you have the right to request its correction or update, and Keppli Finance will correct this information without undue delay.
Deletion
Also known as the right to be forgotten, it allows you to request the deletion of your personal data when, among other reasons, the information is no longer necessary for the purposes for which it was collected. Unless there is a legal obligation that prevents us, we will address your request and delete your personal data from our active records.
Limitation and Opposition
In certain circumstances, you may request that we restrict the processing of your personal data (for example, while a claim about the accuracy of your data is being resolved). Likewise, you have the right to object to the processing of your data when such processing is based on our legitimate interests. If you exercise this right of opposition, we will stop processing your data for those specific purposes, unless there are compelling legitimate reasons that allow it or it is necessary for legal reasons.
Data Portability
You have the right to request that we provide your personal data in a structured, commonly used, and machine-readable format, so that you can transfer that information to another service provider easily, when technically feasible.
Non-discrimination
The exercise of your privacy rights is free. Keppli Finance will not deny you services or discriminate against you for exercising your rights over your personal data.
To exercise any of these rights, you can contact us following the procedure described in the Contact section of this Privacy Policy. We may request certain additional information to verify your identity before responding to your request, this in order to protect your security. We will address legitimate requests within the timeframes established by applicable law and inform you of the actions taken or, if applicable, the reasons for any refusal, always in accordance with current data protection regulations.
Minors
The Keppli Finance Application is intended exclusively for users over 18 years of age. The creation of accounts or the use of our services by persons under 18 years of age is not permitted. Consequently, we do not deliberately collect personal information from anyone who has not reached that age. If we become aware that a person under 18 has provided personal data or is using Keppli Finance, we will take steps to delete the collected information and disable the associated account, in accordance with applicable data protection laws.
Policy Changes
Keppli Finance may periodically update this Privacy Policy to reflect changes in our practices, technological advances, or legal changes. In the event of significant changes, we will notify users through a notice within the Application and/or by sending an email to the address registered in your account. This notification will be made well in advance, before the new provisions take effect. We recommend reviewing this Policy from time to time to stay informed about how we protect your information. The date of the last update of this Privacy Policy will be indicated at the end of the document.
Contact
If you have any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please do not hesitate to contact us. You can communicate with the Keppli Finance privacy team by sending an email to support@kepplifinance.com. We will be available to address your inquiries and help you exercise your data protection rights.